How do I get my virtual machines to VirtualMachines.net?
You can get your existing VMs to us in two ways. You can save a copy of your VM to a USB drive or similar media and mail it to our office, or you can upload the VM directly to our servers using an FTP or SCP client.
How do I access my VMs on your servers?
We offer full keyboard, video, mouse (KVM) access to your VM through our client area. The KVM console lets you access your VMs from anywhere in the world with a keyboard and mouse. It’s like you’re right there in our data center!
What types of virtual machines do you support?
We support virtual machines from most major virtualization software, including VMware ESX/ESXi, VMware Workstation, VMware Fusion, VMware Player, Microsoft Hyper-V, Microsoft Virtual Server, Microsoft Virtual PC, Acronis True Image and Parallels Desktop.
What types of virtual appliances do you support?
We support most major virtual appliances. You can upload the appliance yourself, or we can download it and deploy it to your specifications.
Do you support virtual machines in OVF or OVA format?
Yes. You can import virtual machines to our servers in either OVF or OVA format.
What are the hardware requirements for P2V conversions?
We perform P2V conversions from most major hardware platforms with supported operating systems.
Which operating systems do you support for P2V conversions?
We perform P2V conversions on hardware running the latest versions of RHEL, CentOS, Ubuntu, FreeBSD and Windows Server. Contact us for details about older versions of these platforms and other operating systems.
Does your technical support cover the operating system?
No. While we provide the hardware and resources needed to run your virtual infrastructure, you are responsible for any issues with your operating system and its applications.
Can I export my VM from your servers?
Yes, you can download a copy of your virtual machine, with some conditions. To prepare a VM for download, we must clone and compress the image, then transfer the file to our public FTP servers. It’s a time-consuming process, so the download fee is $30 and downloads are limited to once per quarter.
After a P2V conversion, do I have to host the new virtual machines with VirtualMachines.net?
No. Although we hope you’re pleased enough to host those VMs with us, our P2V service is included in the package, so there is no obligation and no additional charge.
How do you recommend moving virtual machines after a P2V conversion?
Smaller conversions can be transferred to our data center immediately. For Windows conversions and anything larger than 30 GB, we recommend saving the VM to a USB drive once it’s complete and shipping it to us via FedEx.
Do you offer infrastructure design services?
Yes. Our architectural design services give customers a scalable virtual infrastructure, from VMs to storage devices and beyond.
Do you support Windows servers?
Yes, under certain conditions. We don’t provide licensing, installation media or updates, but you can upload and run your own Windows systems on our servers.
Do you support Windows Server 2003?
Although Windows Server 2003 is past its end-of-life date, we support the many organizations that still run it. We are one of the few companies that performs Windows Server 2003 P2V conversions, and we welcome this operating system with open arms. See Windows 2003 hosting.
Didn’t find your answer? Contact us or call (888) 778-3041.